1. Introduction
Welcome to CLOTTIS ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our community-powered SOL staking platform.
CLOTTIS is a community-based SOL staking platform designed specifically for Pakistani and South Asian markets, offering simple, transparent, and trust-based crypto staking services.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
- Wallet addresses (public keys only)
- Transaction data related to staking activities
- Communication preferences
- Support request information
2.2 Technical Information
We automatically collect certain technical information:
- IP addresses
- Browser type and version
- Device information
- Usage patterns and analytics
- Error logs and performance data
2.3 Blockchain Data
Since we operate on the Solana blockchain, the following information is publicly available:
- Wallet addresses
- Transaction amounts and timestamps
- Staking delegation records
- Reward distribution data
3. How We Use Your Information
We use the collected information for the following purposes:
- Service Provision: To provide staking services and manage your account
- Reward Distribution: To calculate and distribute staking rewards
- Security: To protect against fraud and ensure platform security
- Communication: To send important updates and support responses
- Analytics: To improve our services and user experience
- Compliance: To meet legal and regulatory requirements
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
4.1 Service Providers
We may share information with trusted service providers who assist us in:
- Hosting and infrastructure services
- Blockchain node operations
- Analytics and monitoring
- Customer support services
4.2 Legal Requirements
We may disclose information when required by law or to:
- Comply with legal processes
- Protect our rights and property
- Prevent fraud or security threats
- Enforce our Terms of Service
4.3 Public Blockchain Data
Please note that blockchain transactions are inherently public. Your wallet address and transaction data are visible on the Solana blockchain and may be accessible through blockchain explorers.
5. Data Security
We implement appropriate security measures to protect your information:
- Encryption: All data transmission is encrypted using industry-standard protocols
- Hardware Security: Root wallet operations use hardware wallets
- Access Controls: Strict access controls and authentication measures
- Regular Audits: Regular security assessments and updates
- Non-Custodial: We never store your private keys
6. Data Retention
We retain your information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Blockchain data is permanent and cannot be deleted due to the nature of distributed ledger technology.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request a copy of your data in a portable format
- Opt-out: Opt out of non-essential communications
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected such information, please contact us immediately.
10. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Displaying prominent notices on our platform
Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.
12. Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
- Email: privacy@clottis.com
- Telegram: @CLOTTIS_Support
- WhatsApp: +92-XXX-XXXXXXX
13. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of Pakistan. Any disputes arising from this Privacy Policy will be subject to the exclusive jurisdiction of the courts in Pakistan.
14. Community Trust Commitment
As a community-powered platform, we are committed to transparency and trust. We believe that privacy protection is fundamental to building a secure and trustworthy staking community. We will always prioritize the security and privacy of our users' information.